Refund Policy
1. Duplicate Payment: If you accidentally paid for the same book twice due to technical reasons, you have the right to request a refund. We will promptly return the erroneous payment to your PayPal account within 2-8 hours. Please note, refunds to your card or bank account linked to PayPal may take 1 hour to 3 days to appear, depending on PayPal’s policy and banking schedules.
2. Technical Issues with Downloaded Book: If you encounter problems opening the downloaded book file, please contact us using the form at the bottom of the website. Provide a description of the issue, and we will promptly send you a direct download link to your email.
3. Non-Opening Files: Due to the nature of digital books, refunds are not applicable once the book has been successfully downloaded, as it can be copied or printed. Please ensure to carefully review the book description before making your purchase to avoid any misunderstandings.
We are committed to ensuring your satisfaction with our products and services. If you have any questions or concerns, please do not hesitate to reach out to us.